¶ Frequently asked questions
¶ 1. What outstanding features does the application provide?
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Monitor health indexes through a variety of integrated devices or other data adding methods such as manual input, image OCR scanning,...
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Monitor your loved ones' health or invite someone to monitor your health.
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Automatically send alerts to EMC, Family doctor, and Health assistant when you have abnormal indexes.
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Support for scheduling doctor appointment through the online platform.
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Add prescriptions and medication reminders.
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Track symptomd diary and medical examination record.
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24/7 Health support and consulting center.
Note: Some features may require service packages, please see detailed information in the package descriptions in the application.
¶ 2. How to install the application, register an account and log in to the application on a mobile phone
Users can use the application via the following 2 platforms:
Android: https://play.google.com/store/apps/details?id=com.mcaresolution.com.mcarehealth
or scan the following QR code:
IOS: https://apps.apple.com/vn/app/mcare-health/id1585789048?l
or scan the following QR code:
Instructions for registering an account
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Step 1: Click "Register now" on the 2nd line from bottom to top of the screen.
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Step 2: Enter the user's email, or click and enter the user's phone number.
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Step 3: Click the "Get OTP" button
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Step 4: Enter the OTP received in the email, or via text message to the phone number the user entered. Then press the “Continue” button.
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Step 5: Enter the password you want to use in the "Password" filed. (note that the password must satisfy all required conditions under the "Password" field). Re-enter the password you want to use in the "Confirm password" field. Check the radio button that says “I agree that using the application is mainly to support information tracking. Regarding medical regulations, I will consult the doctor."
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Step 6: Click the "Register" button.
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Step 7: Click the "Personal profile" button
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Step 8: Enter complete information in the sections whose titles are marked with * (more specifically, the fields: First Name, Last Name, Date of Birth, Gender)
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Step 9: Scroll up and down to change the user's current weight and height information. Then press the “Continue” button.
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Step 10: Select and fill in personal medical history information, if any. Then click “Continue”.
Login instructions: Users can log in to the mCare Health application in the following 2 ways
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Method 1: Log in with password: at the application login screen, fill in the correct account information and password, then click "Log in"
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Method 2: Log in with OTP: at the application's login screen, select "Log in with OTP". Then fill in your account information and click "Log in" to receive the OTP code